Privacy Policy
The Privacy Policy on PayLocker explains how user information is collected, used, and protected, ensuring compliance with data security standards. It highlights user rights for accessing and updating data, with strict security measures to safeguard personal information.
PayLocker Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services or visiting our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us, including but not limited to:
- Name
- Contact information (email address, phone number, mailing address)
- Financial information (bank account details, payment information)
- Project-related information (project address, construction details)
- Any other information you provide in the course of using our services
We may also collect non-personal information automatically through our website and apps, such as:
- IP address
- Browser type
- Pages visited on our site
- Time and date of access
[Specify how this information is used, e.g., for analytics or to improve user experience]
Purpose of Collection
We collect your personal information for the following purposes:
- To provide our payment platform and related services
- To manage and process payments for construction projects
- To communicate with you about your account and transactions
- To improve our services and develop new offerings
- To comply with legal obligations and protect against fraud
Disclosure of Information
We do not sell, rent, or trade your personal information. We may disclose your personal information to:
- Contractors, tradespeople, and suppliers involved in your construction project
- Financial institutions for processing payments
- Third-party service providers who assist us in operating our services
- Regulatory bodies or law enforcement, as required by law
Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We use encryption, firewalls, and secure servers to safeguard your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Access and Correction
You have the right to access your personal information and request corrections if you believe it is inaccurate or incomplete. To make a request, please contact us using the details provided below.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely delete or destroy it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
PayLocker Pty Ltd
admin@paylocker.com.au
Complaints
If you have any complaints regarding your privacy or how we handle your personal information, please contact us using the information provided above. We will respond to your complaint promptly and work to resolve the issue.